Write an answer
Add an approved property fact in clear language and choose who may access it.
All the little things that make it your place.
Give Sky the details you would share with a new co-host. Add approved answers, import supported sources and choose the photos guests can see. Keep private information in its own place.
Approved answers
Your knowledge, in your words
Review what guests should be told.
Source context
Know where details came from
Inspect the source and its processing status.
Needs teaching
Learn from real questions
See where a guest needed a better answer.
A useful home for what you know.
Import a supported source
Bring in relevant content from a listing, website or document, then review the results.
Curate your photos
Choose useful property images, identify the cover and keep the collection easy to scan.
See missing answers
Keep the source question and conversation close while you prepare a better answer.
Review before teaching
Sky can help prepare a draft. A host reviews it before publishing approved knowledge.
Keep private details private
Host-only and guest-accessible information have different scopes. Private access details need the appropriate guest authorization.
A better answer starts with the question.
When something is missing, keep the guest’s question in view. Review the relevant source, write a clear answer and try a representative question in Test Sky.
- An old host reply is not automatically an approved property policy.
- Rates, capacity and reservation rules belong in structured settings.
- Source processing failures remain visible and recoverable.
- Remove outdated documents and photos when they no longer describe your property.
A few helpful answers
More specific questions about your place? Let’s talk.
Can I import my listing?
Supported listing and website imports help you reuse details you have already written. Review the imported content and its processing status before relying on it.
Does Sky learn automatically from every reply?
No. A host reply is not automatically published as policy or knowledge. Hosts review and approve the answers that should be reused.
Can Sky share my photos?
Sky can share approved property photos when a guest asks, subject to your settings and the connected channel’s supported media behavior.
What if an answer is wrong?
Review the relevant source or structured setting, correct it and test a representative guest question. Changes to financial or capacity rules belong in their owning settings.
Let’s meet your place.
Join the free Messenger pilot. We’ll help you get started.