Knowledge
It knows your property, not the internet.
Generic AI is useless to a host, because a guest is asking about your gate code and your beach, not about hospitality in general. Skyhost's whole knowledge base is what you gave it.
- 4 ways in
- To teach itYour website, your Airbnb listing, documents and photos, or typing a fact.
- Once
- How often you answer a questionWrite it down the first time; Sky handles the next hundred.
- “I don't know”
- What it says when it doesn'tA gap is reported to you, never filled with something plausible.
Four ways to teach it
Your website
Give it the address and it reads the pages, then keeps them fresh.
Your Airbnb listing
The description, amenities and house rules you already wrote, imported rather than retyped.
Documents and photos
A house manual, a rate card, a folder of photos. It reads them and can send the images.
Just tell it
Type a fact in a sentence — “the gate code is 4417” — and it knows. This is how most hosts fix a wrong answer.
Gaps it found itself
When a guest asks something Sky could not answer, that question is waiting for you, so your knowledge grows from real conversations.
Nothing it invented
It answers from your sources. It does not fall back on general knowledge about what a beach house is usually like.
A gap is information, not a failure.
Most tools hide what the AI could not answer, which means the same guest question fails forever. Skyhost does the opposite: an unanswered question becomes a visible item, so the second guest who asks gets a real answer.
- Sky says plainly that it does not know, and brings you in.
- The question is recorded so you can answer it once, properly.
- Answering it is one sentence — there is no form and no taxonomy to learn.
- A source that fails to load says FAILED. It never shows a stale answer as a fresh one.
Questions about knowledge
How long does setup take?
Connecting your Page and pointing Sky at your listing is the bulk of it. Most of what it needs, you have already written somewhere.
What if it gets something wrong?
Correct it in a sentence. Facts you type take priority, so the fix applies to the very next guest.
Does it read my whole website every time?
No. Pages are read and kept up to date in the background, and the status of every source is visible — including when one failed.
Can I see what it knows?
Yes. Every source and every fact is listed in the console, and you can delete any of them.
Stop answering the same six questions.
Live with its first property and opening to a small group of hosts next.
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