Actions

It does the work, not just the talking.

A chatbot that only writes sentences moves the work to you. Sky can actually do the eight things a host does in a booking conversation — and each one is a real operation against your data, not a phrase it produces.

8
Actions Sky can takeAvailability, quote, hold, knowledge, handoff, photos, discount approval, cancellation.
0
Prices it makes upEvery amount is computed from your rate table, or it does not quote at all.
You
Who approves a discountSky can ask for one. It cannot grant one.

The eight things it can do

Check availability

Against your live Airbnb feed and your own bookings — not a cached guess.

Quote a stay

Computed from your nightly rates, length-of-stay discounts and fees, for the exact dates asked about.

Hold the dates

Puts a temporary hold on the nights so two guests cannot be sold the same weekend while one decides.

Look things up

Searches everything you taught it — your listing, your documents, the facts you typed in — before answering.

Send your photos

The actual images you uploaded, when a guest asks what the place looks like.

Ask you for a discount

A guest haggles, Sky brings it to you with the numbers. It never discounts on its own.

Hand over to you

With its reason and what it already tried, so you are not reading the thread from the top.

Cancel a booking

Only when you say so, from the console — and the record stays, with the reason.

Why an action is safer than a sentence.

Language models are good at sounding right. The dangerous failure for a host is a reply that sounds perfect and quotes a price you do not charge for a weekend you already sold. Making these operations rather than phrasings is what removes that class of mistake.

  • A quote is arithmetic over your rate table, so it cannot be off by a plausible-looking amount.
  • Availability is a query, so “yes, that's free” is a fact about your calendar at that moment.
  • A hold is a row in the database, so two guests cannot both be told yes.
  • Anything that costs you money — a discount, a cancellation — routes to you.

Questions about what Sky does

Can Sky take payment?

Skyhost never touches your money. It can prepare a booking and hold dates; how you take payment stays between you and your guest.

Can it give a discount?

It can ask you for one, with the guest's request and the numbers attached. Approving it is yours.

What if it does not know the answer?

It says so and brings you in, rather than inventing something. You can also write the missing fact once and it will know it next time.

Will it double-book me?

Holding dates is a real record, and availability is checked against your live feed, so the same nights are not offered twice. If your Airbnb calendar and Skyhost ever disagree, you get a conflict alert rather than a silent overwrite.

Stop answering the same six questions.

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